RMA file / Complaints / Repairs / Returns of Goods

Complaints / Repairs / Returns of Goods

Our products are characterized by a high standard of quality and are designed for long service life. All products are subject to the statutory warranty. In addition, we provide a 4-year manufacturer’s warranty for our Swisto iontophoresis device.

If you have any reason for a complaint within this period, we kindly ask you to contact your dealer directly.

The complaint cannot be processed without a completed form.

For returns, repairs, or complaints, please use the complaint form.

RMA file / Complaints / Repairs / Returns of Goods

First complaint*Subsequent complaint*

RMA / M3 file no. (Will be filled in by KaWe)

M3-1

RMA / M3 file no.:*

Date*

Yes, the goods will be returned*No, the goods will not be returned*

We reserve the right to return non-decontaminated equipment & accessories (except new & unused) immediately and unprocessed!

New & unused*We hereby confirm that the goods have been decontaminated*

Details
Company:*
Street:*
ZIP / City:*
Country:*
Phone:*
Customer no.:*
E-Mail:*

Product information
Invoice no.:
Quantity:
REF OR Description:*
Lot/Serial number:*

Reason of return / description of defect:*

Other comments:

Product label / FA no.
Please enter FA No:

Photo of the product

Please upload a photo of the product. Supported formats are JPG, PDF, PNG, DOC, DOCX or TIFF. Max. each: 5MB Delete files