Repair / return of goods

Our products are characterized by a high quality standard and are designed for a long service life. All products are subject to the statutory warranty. Our Swisto iontophoresis device comes with an additional 4-year manufacturer’s warranty. If you have a reason for complaint within this period, please contact your dealer directly.

To ensure that your complaint is processed smoothly, please complete the following digital form.

The complaint cannot be processed without a completed form.

If you have any questions or require further information, please do not hesitate to contact us.



    RMA file / return merchandise authorization

    RMA / M3 file no. (Will be filled in by KaWe) M3-1
    Date*

    We reserve the right to return non-decontaminated equipment & accessories (except new & unused) immediately and unprocessed!

    achtung

    Details
    Company:*
    Street:*
    ZIP / City:*
    Country:*
    Phone:*
    Customer no.:*
    E-Mail:*


    Product information
    Invoice no.:
    Quantity:
    REF OR Description:*
    Lot/Serial number:*




    Product label / FA no.
    Please enter FA No: achtung


    Photo of the product
    Please upload a photo of the product. Supported formats are JPG, PDF, PNG, DOC, DOCX or TIFF.
    Max. each: 5MB